Thank you for choosing Mustang Reserve. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
Shipping Locations:
We currently ship to addresses within [List of Countries]. Please note that shipping to certain remote areas may incur additional charges or longer delivery times.
Shipping Methods and Delivery Times:
We offer the following shipping methods:
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the specific delivery company. Mustang Reserve is not responsible for any delays caused by destination customs clearance processes.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions for orders that meet certain criteria. Please check our website or promotional materials for current free shipping offers.
Order Processing Time:
Orders are typically processed within [Number] to [Number] business days. Processing time may be longer during peak seasons or promotional periods. You will receive a notification once your order has been shipped.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
Customs, Duties, and Taxes:
International orders may be subject to customs duties, taxes, and fees levied by the destination country. You are responsible for paying these additional charges. Mustang Reserve is not responsible for any delays caused by customs clearance processes.
Shipping Insurance:
All shipments are insured against loss or damage during transit. If your order is lost or damaged, please contact us immediately at [Your Contact Information] to file a claim.
Delivery Issues:
If you experience any issues with your delivery, such as delays, missing packages, or damaged items, please contact us at [Your Contact Information]. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address:
It is your responsibility to provide a correct and complete shipping address. Mustang Reserve is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to update the address, but we cannot guarantee that we will be able to do so.
Contact Us:
If you have any questions about our Shipping Policy, please contact us at:
[Your Contact Information]
